The money map / Local help
Local help
Local help: free doors for the money side of care in St. Louis
Every entry below was checked against the agency's own web page on September 12, 2026. A phone number appears only where we read it on that page. None of these is a sponsor.
Sort by the question in front of you. If a number has changed since we checked, the agency's page is the record, and you can tell us through the corrections note on how we write.
Medicare questions
Missouri SHIP
Missouri's State Health Insurance Assistance Program. Its site says it provides free, unbiased and confidential Medicare counseling, is not an insurance company, and does not sell anything. It was called Missouri CLAIM until 2023.
Call 800-390-3330
Verified on missouriship.org
Missouri Medicaid (MO HealthNet)
Apply for MO HealthNet
The Missouri Department of Social Services takes applications by phone, online, or in person at a local Family Support Division Resource Center.
Apply by phone at 855-373-9994
Verified on dss.mo.gov/healthcare/apply
Add Home and Community Based Services
For someone who already has MO HealthNet. DSS says these services may include personal care, meal delivery and house cleaning for participants who live at home and are approved by the Department of Health and Senior Services.
Call 877-304-7939
Verified on dss.mo.gov/healthcare/seniors-disabled
MO HealthNet Constituent Services
Listed by DSS for questions from MO HealthNet participants.
Call 800-392-2161
Verified on dss.mo.gov/healthcare/apply
Area Agencies on Aging
Aging Ahead
One of 10 Area Agencies on Aging in Missouri, serving St. Louis, St. Charles, Franklin and Jefferson counties since 1973, with Meals on Wheels, caregiving services, community options consulting and case management. Office at 14535 Manchester Rd, Manchester, MO 63011.
Call (800) 243-6060
Verified on agingahead.org/about-us
St. Louis Area Agency on Aging
Serves older adults, and people with disabilities ages 18 to 59, who live within the City of St. Louis. Office at 1520 Market.
Call (314) 612-5918
Verified on stlouis-mo.gov aging services
Missouri Senior Resource Line
The state line that asks for a 5-digit ZIP code and transfers you to the local Area Agency on Aging. Useful when you are not sure which agency covers the parent's address.
Call 1-800-235-5503
Verified on health.mo.gov
Long-term care insurance
DCI Consumer Affairs Division
The Missouri Department of Commerce and Insurance says its representatives can help review an existing long-term care policy, list the companies selling it in Missouri, and check how many complaints a company has drawn.
Call 800-726-7390
Verified on insurance.mo.gov long-term care resources
Veterans
VA St. Louis Health Care
Locations at 1 Jefferson Barracks Drive and 915 North Grand Boulevard. VA's aide program page says a VA social worker can help arrange Homemaker and Home Health Aide services for eligible enrolled Veterans. The phone numbers did not display on the page we fetched, so we link the page instead of printing one.
Verified on va.gov Homemaker and Home Health Aide Care
A lawyer, and a warning line
Missouri Bar LawyerSearch
A free tool from The Missouri Bar to find lawyers currently accepting new clients, by practice area and city or county. The same page lists Missouri Free Legal Answers for low-income residents.
missourilawyershelp.org/find-a-lawyer
Verified on the same page
Attorney General Consumer Protection Hotline
For seniors who think they have been defrauded, including the free seminar that wants to move a parent's savings.
Call 1-800-392-8222
Verified on ago.mo.gov for seniors
Adult Abuse and Neglect Hotline
Run by the Missouri Department of Health and Senior Services, and listed on both the Attorney General's and DSS's pages. Financial exploitation counts.
Call 1-800-392-0210
Verified on dss.mo.gov and ago.mo.gov
Any hour
United Way 211
United Way 211 of Missouri and Illinois connects callers to local resources and agencies around the clock.
Dial 211
Verified on 211helps.org
If someone is hurt or in danger right now, call 911. This page is for the money and the paperwork, not emergencies, and nothing here is medical advice.